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Team Lead

2 months ago

Memphis, Tennessee, United States Zips Car Wash Full time
Job Summary

We are seeking a highly motivated and customer-focused Team Lead to join our team at Zips Car Wash. As a Team Lead, you will be responsible for creating a positive and welcoming atmosphere for our customers, while also ensuring the efficient operation of our car wash site.

Key Responsibilities
  • Customer Service: Welcome and engage with customers in a friendly and professional manner, ensuring a high level of customer satisfaction.
  • Sales and Promotion: Engage customers while selling and promoting our Unlimited Wash Club, increasing revenue and customer loyalty.
  • Operations: Safely and efficiently load every vehicle with clear hand signals and a smile, maintaining a high level of productivity and efficiency.
  • Site Maintenance: Maintain all aspects of the site to ensure it runs smoothly and efficiently, including performing opening and closing duties.
Requirements
  • Age: 18 years or older
  • Attitude: Positive attitude and enthusiasm for customer service
  • Experience: Previous car wash industry experience preferred, but not required
  • Availability: Ability to work flexible hours, including weekends and holidays