Implementation Conversion Specialist Senior
7 days ago
As an Implementation Conversion Analyst, you will be the face of FIS, working closely with our clients as they implement our solutions as we change the way the world banks.
You will examine data files, processes, forms, reports and operational needs of our customers, in order to facilitate data mapping and system conversions.
After assessing all client needs, you will create a roadmap that will guide clients through the process while you teach them our products and coach them through setup and integration.
Key Responsibilities- Conducting data analysis, product mapping and client interviews to assess data requirements for software utilization.
- Creating data maps and transaction workflow documents that show exactly how every field will be converted.
- Performing tests to ensure new, customized software meets customer specific needs.
- Coordinating and conducting readiness reviews to ensure conversion is proceeding correctly.
- Training customers on new systems and procedures.
- The ability to translate client requirements to technical specifications and then explain these concepts to customer groups.
- Strong analytical and problem-solving skills as well as excellent human relations, negotiation and documentation skills.
- A bachelor's in business or a related field or the equivalent experience.
- Opportunities to make an impact in fintech.
- Personal and professional learning.
- Inclusive, diverse work environment.
- Resources to give back to your community.
- Competitive salary and benefits.
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