Sales Associate Keyholder
24 hours ago
Express is a leading fashion retailer offering a wide range of stylish and high-quality clothing and accessories for men and women.
Job Summary
We are seeking a highly motivated and customer-focused Sales Associate Keyholder to join our team at our Tyrone Square store. As a Sales Associate Keyholder, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and executing opening and closing procedures.
Key Responsibilities
- Provide a great in-store shopping experience for customers by answering questions, making recommendations, and processing transactions accurately and efficiently.
- Maintain a clean and organized sales floor, checkout, fitting room, and stockroom to ensure a safe and inviting environment for customers.
- Execute opening and closing procedures, including balancing registers, preparing deposits, and activating the security system.
- Follow company policies and procedures to ensure the safety of all associates and customers.
- Assist with product launch changes and maintain a thorough knowledge of products and services.
- Deliver on all aspects of the customer experience model, including resolving customer service-related issues and driving credit and loyalty member programs.
Requirements
- High school diploma or equivalent required.
- 0-2 years of relevant retail experience preferred.
- Proficient in the use of technology, including iPads and registers.
- Meets defined availability criteria, including nights, weekends, and non-business hours.
- Meets physical requirements.
Benefits
Express offers a range of benefits to help protect full-time associates' health and long-term financial security, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with company match, merchandise discount, paid time off, and parental leave for new moms and dads.
Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with company match.
Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide.
Closing
Express is an equal opportunity employer and does not discriminate in recruiting, hiring, or any other terms and conditions of employment based on any federal, state, or locally protected characteristic.
PHOENIX only hires individuals authorized for employment in the United States.
PHOENIX is committed to providing reasonable accommodation to individuals with disabilities.
If you need an accommodation to search and apply for a job position due to a disability, please call and say 'Associate Relations' or send an e-mail to and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies.
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