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Investor Relations and Financial Insights Lead
2 months ago
Company Overview:
At ServiceNow, we harness technology to create a seamless experience for everyone, driven by our talented team. Our pace is swift because the world demands it, and we innovate uniquely for our clients and communities. Joining ServiceNow means becoming part of a dynamic group of innovators who possess a relentless curiosity and a passion for creativity. We believe that your best contributions arise when you are empowered to thrive and share your distinct skills. Together, we aspire to achieve great things, supporting one another in realizing both individual and collective aspirations. The future is bright, and it begins with you.
With over 7,700 clients, we cater to approximately 85% of the Fortune 500, and we take pride in being recognized as one of the FORTUNE 100 Best Companies to Work For and among the World's Most Admired Companies.
Explore more about our culture on the Life at Now blog and hear firsthand from our employees about their experiences at ServiceNow.
Position Summary:
This role reports to the GVP – Head of Investor Relations and Market Insights.
Key Responsibilities:
The primary function of the Investor Relations Manager is to assist in executing the investor relations strategy. Our team is dedicated to enhancing shareholder value through effective communication of ServiceNow's strategic direction, financial performance, and operational insights to the financial community, including shareholders and analysts. Furthermore, we aim to provide our management team with a deeper understanding of ServiceNow's market positioning and emerging trends by analyzing financial data related to ServiceNow, its competitors, and the broader industry.
- Deliver ongoing insights to the executive team regarding investor sentiment, perceptions, competitive intelligence from equity research, stock price movements, and ownership analysis.
- Collaborate with Finance, Communications, and Legal teams to develop messaging for the financial community, including earnings calls, investor presentations at conferences, and non-deal roadshows.
- Support the quarterly earnings process, including scheduling and content creation for strategic news releases.
- Travel with management to investor conferences and non-deal roadshows.
- Develop and maintain a comprehensive understanding of business drivers and metrics; identify and track key themes for investor discussions to inform our team and executives on emerging trends.
- Build analytical models and utilize data analysis to comprehend complex relationships, identify key trends, and gain insights into revenue and expense drivers.
- Conduct competitive and strategic analysis on ServiceNow, its competitors, and industry trends to keep management informed about market perspectives.
- Identify opportunities for process enhancements.
Qualifications:
To excel in this role, you should possess:
- A Bachelor's Degree in Finance, Accounting, Economics, or a related field.
- 4-5 years of relevant experience, ideally in an investor relations capacity at a public software or internet company, or as an analyst at a sell-side equity research or buy-side investment firm.
- Strong financial and analytical capabilities with the ability to interpret financial information for the investment community and management, applying insights in business analysis contexts.
- A demonstrated understanding of technology and business models, with a willingness to learn about our industry, products, competitors, and key stakeholders.
- Excellent proficiency in Excel; experience with financial research tools such as FactSet or Capital IQ is advantageous.
- Strong organizational skills with a proven ability to manage competing priorities and adapt to changing business needs while meeting deadlines.
- A self-starter attitude, meticulous attention to detail, and the ability to navigate ambiguity in a fast-paced team environment.
- The ability to collaborate across functions to gather relevant information for investor communications.
- Exceptional verbal and written communication skills, capable of conveying complex information clearly and concisely.
- A consistent track record of success and career progression.
Additional Information:
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
At ServiceNow, we prioritize flexibility and trust in our distributed work environment. If you require a reasonable accommodation to complete any part of the application process, please reach out for assistance.
