Customer Service Representative

1 week ago


Belle Mead, New Jersey, United States CVS Health Full time

**Overview**

CVS Health is a leading healthcare company that puts its heart into caring for its customers and communities. We are shaping the future of healthcare by providing innovative solutions that make healthcare more personal, convenient, and affordable.

**Job Summary**

We are seeking a talented Retail Store Associate to join our team. This role provides an opportunity to excel in a growing, high-impact customer-focused position, working both independently and as part of a team, to positively impact the lives of others.

Key Responsibilities:

  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items when needed
  • Accurately performing cashier duties – handling cash, checks, and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development

Requirements:

  • At least 16 years of age
  • Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time; lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting; visual acuity – having close visual acuity to perform activities such as viewing a computer terminal, reading, and visual inspection involving small parts/details
  • Previous experience in a retail or customer service setting is preferred

Salary Range: $15.13 - $19.00 per hour

This pay range represents the estimated hourly rate for this role, based on industry standards and location. The actual salary offer will depend on various factors, including experience, education, and other relevant qualifications.



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