Customer Service Store Manager
3 weeks ago
We are seeking an experienced leader to join our team as a Store Shift Leader. This role is responsible for delivering exceptional customer service, optimizing market share and savings, improving efficiency, and achieving the cooperative's mission and goals.
About Agfinity
Agfinity is the largest agricultural Cooperative in Colorado, based in the heart of the Front Range. As a cooperative, we prioritize excellence in customer service and people development. Our unique approach sets us apart from competitors, with every dollar spent contributing to the community where you live.
Key Responsibilities
- Model best-in-class customer service practices, sharing expertise with team members to deliver outstanding experiences.
- Cover shifts at other Agfinity Convenience Store locations within a 25-mile radius as needed.
- Provide full leadership over the store, driving engagement, customer service, and operational efficiency.
- Manage cash handling, sales floor preparation, and stock readiness during opening and closing shifts.
- Maintain accurate inventory counts and ensure proper outdate management.
- Assist in evaluating and developing store displays, including promotional and seasonal merchandise.
- Prioritize exterior and interior maintenance, ensuring a clean and orderly store environment.
- Perform daily books and troubleshoot discrepancies.
Requirements
- High School Diploma or equivalent required; business courses or college degree preferred.
- 1-3 years of lead or supervisor experience in retail or a related field.
- Basic food safety knowledge and excellent communication skills.
Benefits
Agfinity offers a competitive benefits package, including health insurance, pension retirement plan, 401(k) match plan, paid time off, clothing allowance, and life and disability coverage.
This position requires a post-offer pre-employment background check and drug screen.
We value honesty, integrity, lifelong learning, hard work, and kindness. If you share these values, please submit your resume and become part of The Cooperative Difference.
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