Customer Experience Associate

5 days ago


Newark, New Jersey, United States Conduent State & Local Solutions, Inc Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and answer customer questions in a clear and concise manner.
  • Identify customer needs and provide solutions to meet those needs.
  • Process transactions and maintain accurate records.
  • Communicate effectively with customers and colleagues to ensure seamless service delivery.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer
  • Competitive hourly rate of $16.50.
  • Opportunity to work in a dynamic and growing organization.
  • Chance to develop your skills and advance your career.
  • Collaborative and supportive work environment.
About Conduent

Conduent State & Local Solutions, Inc. is a leading provider of business process services and solutions. We are committed to delivering exceptional service and support to our clients and their customers.



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