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Customer Loyalty Associate

2 months ago

Newark, New Jersey, United States Oportun Full time
ABOUT OPORTUN

Oportun (Nasdaq: OPRT) is a digital banking platform dedicated to making financial aspirations attainable for its 2.2 million members. Through smart borrowing and savings solutions, Oportun equips members with the tools needed to secure a brighter financial future. Since its inception, Oportun has disbursed over $17.8 billion in responsible and affordable credit, saving its members more than $2.3 billion in interest and fees, with an average annual savings of over $1,800 per member. For more information, visit

WORKING AT OPORTUN

Joining Oportun means becoming part of a unique team that promotes a diverse, equitable, and inclusive environment where everyone feels valued and encouraged to express their viewpoints. This culture of inclusivity is directly linked to our organizational success and our mission to provide affordable credit to those underserved by traditional financial institutions. We celebrate and enhance our inclusive culture through various employee resource groups.

WHAT ARE WE LOOKING FOR?
  • Greet customers warmly and deliver exceptional service
  • Efficiently handle all transactions while adhering to company policies and safeguarding customer information
  • Collaborate with team members to achieve and surpass daily lending goals
  • Participate in community outreach and marketing initiatives, including distributing flyers and educating the public
  • Exemplify Oportun's Core Values: On a Mission, As One, to Make It Better Now.
REQUIREMENTS
  • Bilingual proficiency (English/Spanish) is essential
  • Outgoing personality with a passion for sales
  • Genuine desire to assist customers
  • Availability to work weekends and flexibility with a rotating schedule based on store requirements. Schedules are set bi-weekly.
AS A VALUED MEMBER OF OUR TEAM, YOU'LL ENJOY:
  • Competitive compensation, along with sales incentives $$$
  • Opportunities for advancement into PT, FT, Team Lead, and Manager roles
  • Flexible working hours
  • 401(k) plan
  • Paid training programs
  • Chance to make a positive impact in your community
The base hourly rate for this part-time position is $20.50.
Hourly rates are determined by role, location, and experience. The hourly range displayed reflects minimum and maximum rates for new hires specific to the job location.
Please note that the compensation details listed pertain only to the hourly rate for this position and do not encompass other compensation elements or benefits.

We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status, or any other category protected by the laws or regulations in the locations where we operate.

California applicants can find a copy of Oportun's CCPA Notice here:

We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI's Internet Crime Complaint Center (IC3).