IT Support Specialist

4 days ago


Pleasant Hill, California, United States Coleman Information Technology Grou Full time
Job Summary: We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at Coleman Information Technology Group, Inc. As an IT Support Specialist, you will be the primary point of contact for our clients, providing technical support and resolving issues in a timely manner.

The ideal candidate will have strong communication skills, both written and verbal, and be able to work well under pressure. You will be responsible for creating tickets, updating client information, and coordinating the delivery of services to clients.

This is a full-time field position with a salary of $50,000 - $60,000 per year, depending on experience and qualifications. The position also offers generous health and dental benefits, as well as opportunities for professional growth and development.

About Us: Coleman Information Technology Group, Inc. is a leading provider of IT services and solutions. We are committed to delivering exceptional service and support to our clients, and we are looking for talented individuals to join our team.

If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.

Responsibilities:
  • Fielding customer calls and providing technical support
  • Creating tickets and updating client information
  • Coordinating the delivery of services to clients
  • Assisting with ordering and inventory management
  • Providing timely responses to customer requests


Requirements:
  • High school diploma or equivalent required
  • 2+ years of experience in IT support
  • Strong communication and problem-solving skills
  • Ability to work well under pressure
  • Valid driver's license and reliable transportation


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