Customer Support Specialist

6 days ago


Pleasant Hill, California, United States Coleman Information Technology Grou Full time

We are seeking a highly motivated Customer Support Specialist to join our team at Coleman Information Technology Group, Inc. in Walnut Creek, California. This part-time position involves providing basic support to our customers and IT team.

Key Responsibilities:

  • Answer and manage multiple phone lines
  • Calendaring and scheduling
  • Scanning and document management
  • Customer follow-ups and issue resolution

Qualifications:

  • High School diploma
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Strong communication and interpersonal skills
  • Patience and willingness to learn new programs

Compensation: $22/Hour (non-negotiable)

Requirements: 1 year of Microsoft Office experience, 2 years of customer service experience. Reliability is key.



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