Customer Service Representative at Indiana State Gov
3 weeks ago
Customer Service Representative Job Summary
As a Customer Service Representative at the State of Indiana, you will be responsible for conducting customer transactions, answering customer questions, and providing guidance. You will also assist with the daily opening and closing of the branch and work with leadership to resolve escalated customer concerns and system problems.
Key Responsibilities:
- Conduct customer transactions in a timely and accurate manner
- Answer customer questions and provide guidance on job knowledge
- Assist with the daily opening and closing of the branch
- Work with leadership to resolve escalated customer concerns and system problems
Requirements:
- Job knowledge to conduct customer transactions
- Ability to answer customer questions and provide guidance
- Ability to work with leadership to resolve escalated customer concerns and system problems
About Indiana State Gov:
Indiana State Gov is a government agency that provides various services to its citizens. As a Customer Service Representative, you will be working with a team of professionals who are dedicated to providing excellent customer service.
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