Account Consultant

2 weeks ago

Pittsburgh PA USA, United States Sedgwick Full time
About the Role

Sedgwick is seeking a highly skilled and experienced Account Consultant to join our team. As an Account Consultant, you will play a critical role in managing claim caseloads, mentoring team members, and ensuring compliance with jurisdictional requirements.

Key Responsibilities
  • Manage claim caseloads, including basic to highly complex claims, within granted authority levels.
  • Mentor and coach Account Representatives and Account Specialists to ensure they have the necessary skills and knowledge to perform their roles effectively.
  • Establish and maintain effective relationships with internal and external customers and coworkers.
  • Investigate, evaluate, and resolve claims, identifying potential problems and trends, and taking corrective action or making recommendations.
  • Apply jurisdictional and medical knowledge to assess indemnity, medical, and expense exposure of assigned claims.
  • Review client files and collaborate with the team to prepare information, including thorough analysis of file strategies, claims status, and emerging trends.
  • Proactively manage litigation in conjunction with client requirements, working constructively with clients and legal representatives to resolve claims.
  • Ensure compliance and best possible outcomes by minimizing financial liability.
Requirements
  • Bachelor's degree from an accredited college or university preferred.
  • State adjuster licenses required.
  • Six (6) years of related experience and/or training or equivalent combination of education and experience required.
  • Strong legal and jurisdictional knowledge based on line of business.
  • Excellent oral and written communication skills, including presentation skills.
  • PC literate, including Microsoft Office products.
  • Analytical and interpretive skills.
  • Strong organizational skills.
  • Excellent interpersonal skills.
  • Strong customer service skills.
  • Ability to work in a team environment.
  • Ability to meet or exceed Performance Competencies.
About Sedgwick

Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to doing the right thing and making a positive impact on the world through the people and organizations we serve.

We offer a dynamic and inclusive work environment, where our colleagues are valued and empowered to make a difference. If you are a motivated and results-driven individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

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