Customer Care Operations Manager
6 days ago
Company Overview: SuperCare Health is a leading healthcare provider committed to delivering exceptional patient care and satisfaction.
Salary: The estimated salary for this role is $85,000 - $110,000 per year, depending on experience and qualifications.
Job Responsibilities:
- Under the general supervision of the Customer Care Manager, oversee all day-to-day operations of the customer care team.
- Ensure proper staffing levels to meet demand and lead, mentor, and problem-solve for team members.
- Develop and implement effective strategies to improve customer satisfaction and loyalty.
Required Skills and Qualifications:
- Bachelor's degree in Business Administration, Healthcare Management, or related field.
- Minimum 5 years of experience in customer-facing roles, preferably in healthcare.
- Excellent leadership, communication, and problem-solving skills.
Benefits:
- Competitive salary and bonus structure.
- Comprehensive health insurance and retirement plans.
- Ongoing training and development opportunities.
Others: If you are a results-driven leader with a passion for delivering exceptional customer experiences, we encourage you to apply.
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