Director of Procurement Solutions

1 week ago

Hartford, Connecticut, United States The Hartford Full time
Director of Procurement Solutions

We're committed to making a difference and are proud to be an insurance company that goes beyond coverages and policies.

As a key member of our team, you'll have every opportunity to achieve your goals – and to help others accomplish theirs, too.

The Hartford is a leading company with a powerful brand and a bright future. Our Strategic Sourcing & Real Estate (SSRE) department is pivotal to our success, acting as trusted business advisors with deep expertise that drives The Hartford's business objectives and delivers exceptional customer experiences.

We collaborate closely with our stakeholders to positively impact business strategy and optimize spend to meet enterprise and business unit goals.

Key Responsibilities:

  • Develop and communicate the vision and strategy for the Source to Pay technology solution, including a product roadmap balancing short-term and long-term goals, adjusting priorities based on stakeholder needs, market advancements, innovation, and technology capabilities.
  • Drive adoption and optimizing the Source to Pay technology to effectively enable business processes.
  • Manage all aspects relating to Application Managed Services (AMS) outsourced to a third-party, including incident management, work request management, enhancements, release management, change management, application monitoring, and required testing.
  • Foster good teamwork between Procurement Operations, Strategic Sourcing, and Technology Partner, ensuring good process design and controls, with focus on ensuring that the technology meets stakeholder needs.
  • Lead activities related to release management, including overseeing and executing requirements, development/configuration, test, and release process, ensuring timely delivery of high-quality product updates and enhancements.
  • Monitor performance metrics to measure product success and drive continuous improvement.
  • Ensure maintaining the quality and consistency of critical and complete procurement data across the enterprise.
  • Ensure the system supports The Hartford procurement policy.
  • Deploy, manage, and enforce standards and rules for system enhancements, working in partnership with Data & Analytics team and the Operations Committee.
  • Partner with the Tax team to integrate a tax solution to support proper Sales & Use tax allocations, as required.

Requirements:

  • Bachelor's degree in MIS, Business, or related field.
  • 5+ years of experience in enterprise, application, and/or information architecture desired.
  • Direct experience managing an outsourced provider with proven track record of success.
  • Experience with service-based architecture, event-based architecture, or cloud-based computing/technologies.
  • Advanced understanding of capabilities and direction of technology, coupled with an in-depth knowledge of the technology required and the needs of business environments necessary to support assigned projects.
  • Experience and/or part of team responsible for Source to pay digital solutions, Coupa or Ariba, is a plus.
  • Project management skills.

About Us:

We believe that with the right encouragement and support, people are capable of achieving amazing things. We put our belief into action by ensuring individuals and businesses are well protected, and by going even further – making an impact in ways that go beyond an insurance policy.

Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines – from developing the latest technology to creating and promoting our products to evaluating future financial risks.

We're also committed to programs that drive education and support volunteerism, which put human beings first. We do it because it's the right thing to do, and because when our customers, communities and employees succeed, we all do.

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