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Automotive Parts Specialist

2 months ago

Lawrence, Kansas, United States Laird Noller Lawrence Hyundai Full time
Job Summary

We are seeking a highly organized and customer-focused Parts Advisor to join our team at Laird Noller Lawrence Hyundai. As a key member of our dealership, you will play a crucial role in assisting customers with their automotive parts needs and providing exceptional service.

Responsibilities
  • Customer Service: Provide prompt and courteous assistance to customers with their parts inquiries, ensuring a positive experience and building strong relationships.
  • Parts Identification and Location: Utilize your knowledge of automotive parts to identify and locate the correct components for customers' vehicles, ensuring accuracy and efficiency.
  • Order Processing: Process parts orders in a timely and accurate manner, maintaining a high level of productivity and attention to detail.
  • Inventory Management: Maintain a clean and organized parts inventory, ensuring easy access and minimizing waste.
  • Team Collaboration: Work closely with technicians and advisors to complete service tickets, ensuring seamless communication and a high level of customer satisfaction.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package, including health, vision, dental, and 401(k) matching.
  • Opportunities for Growth: A supportive work environment that values work-life balance and offers opportunities for growth and advancement within the company.
  • Dynamic Team: A collaborative and dynamic team of professionals who are passionate about delivering exceptional customer service and exceeding sales targets.
Requirements
  • Organizational Skills: Highly organized with excellent time management skills and the ability to prioritize tasks effectively.
  • Customer Service Orientation: Strong customer service orientation and communication skills, with the ability to build rapport with customers and colleagues.
  • Automotive Industry Experience: Previous experience in automotive parts sales or a related field is preferred, but not required.
  • Technical Skills: Proficiency in computer systems and basic office software, with the ability to learn new systems and technologies quickly.