Customer Success Representative
3 days ago
Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States. Our mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.
About the Job
As a Member Services Representative, you will be responsible for creating a positive and engaging experience for our members. This includes:
- Providing exceptional customer service and responding to member inquiries in a timely and professional manner.
- Ensuring our club is clean and welcoming, reflecting our Judgement Free Zone philosophy.
- Finding new and current members to join our fitness classes and introducing them to our Black Card amenities.
- Assisting the welcome desk team with check-ins, farewells, and other club responsibilities.
Benefits
We offer a competitive salary, PF Black Card membership, and opportunities for growth and development. In addition, our employees enjoy access to our state-of-the-art facilities, including gyms, pools, and saunas. We also offer flexible scheduling and opportunities for career advancement.
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