Healthcare Benefits Specialist

1 week ago


New York, New York, United States Randstad North America, Inc. Full time
Job Summary

As a Member Services Representative at Randstad North America, Inc., you will play a critical role in delivering exceptional customer service to our diverse client base. Your primary responsibility will be to explain complex healthcare benefits to our members, empowering them to make informed decisions about their coverage.

Key Responsibilities
  • Lead and Mentor Others: Provide guidance and support to your team members to ensure they are equipped to deliver exceptional customer service.
  • Resolve Member Inquiries: Take ownership of resolving member concerns and inquiries in a timely and professional manner.
  • Develop Strong Relationships: Foster strong relationships with our members and stakeholders to ensure their needs are met and exceeded.
  • Stay Up-to-Date on Healthcare Benefits: Maintain a thorough understanding of healthcare benefits and policies to provide accurate information to our members.
What We Offer

At Randstad North America, Inc., we value our employees and offer a dynamic and supportive work environment. As a Member Services Representative, you will have the opportunity to make a real impact on people's lives by providing exceptional service and support. If you are passionate about empowering others and have a knack for explaining complex information, we encourage you to apply for this challenging and rewarding role.



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