Marketing Services Representative
1 week ago
Epsilon is seeking a highly motivated and customer-focused Marketing Services Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional service to our automotive dealer clients within an assigned territory.
Key Responsibilities:
- Provide proactive consultative services to assigned dealer clients to ensure customer retention, satisfaction, and loyalty.
- Review product results and recommend enhancements to maximize programs.
- Identify needs for additional products and services.
- Work closely with internal contacts to address dealership and company objectives.
- Actively participate in customer concern resolution and cancellation turnaround attempts.
- Maintain timely and accurate records of activities, phone conversations, and client interactions.
Requirements:
- 1-2 years of customer service experience.
- Salesforce expertise.
- Relationship building, problem-solving, and communication skills.
- Experience with selling and servicing automotive marketing platforms and/or CRM.
- Good knowledge of marketing technologies.
About Epsilon:
Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Our products accelerate our clients' ability to harness the power of their first-party data to activate campaigns across channels and devices. We are committed to creating value for our clients, our people, and consumers.
Our Values:
- Act with integrity.
- Work together to win together.
- Innovate with purpose.
- Respect all voices.
- Empower with accountability.
Benefits:
- Flexible time off (FTO), 14 paid holidays.
- Paid sick time.
- Parental/new child leave, childcare & elder care assistance, adoption assistance.
- Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling.
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