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Insurance Services Coordinator

2 months ago

St Genevieve, Missouri, United States State Farm Insurance Full time

State Farm Insurance - Job Overview

As an Office Representative at State Farm Insurance, you will play a vital role in delivering exceptional customer service and support to our policyholders. Your primary responsibilities will include:

* Providing assistance to customers with their insurance needs, ensuring their queries are addressed promptly and professionally.

* Processing insurance policy changes and updates, maintaining accurate and organized customer files, and preparing and processing insurance quotes and applications.

* Collaborating with team members to achieve office goals, promoting and cross-selling insurance products and services, and handling policy renewals and cancellations.

* Assisting with claims processing and follow-up, maintaining a professional and friendly demeanor at all times, and adhering to company policies and procedures.

* Staying updated on insurance industry trends and regulations, attending training sessions and meetings as required, and contributing to a positive and collaborative work environment.

Key Skills and Qualifications

* Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.

* Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

* Proficiency in insurance industry software and systems, with the ability to learn new technologies quickly.

* A positive and professional attitude, with a commitment to delivering exceptional customer service.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.