Retail Fashion Ambassador
21 hours ago
Wolford is the essence of luxury on your skin, honoring its heritage for knitting expertise. We strive for an innovative selection that complements the world's finest legwear, providing an aesthetical comfort and tailored customer experience.
Job DescriptionAs a Luxury Retail Sales Associate, you will be responsible for promoting sales by providing excellent service to customers, using professional product presentations, sales techniques, and product knowledge.
The ideal candidate will have previous experience in a luxury retail environment, proficiency with POS systems, and excellent customer service skills.
Key Responsibilities- Sales:
- Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care
- Achieve given sales and KPI targets through initiating cross-selling and add-ons
- Maintain Client Book & actively gain new customers for database
- Operations:
- Merchandise the boutique including window deco & in-store visuals; ensure that all products are perfectly displayed, efficiently organized and within corporate guidelines
- Preparation of merchandise orders, handling of product deliveries, and receipt of merchandise
- Maintain all areas in pristine condition at all times including, shelves, modules, floor, cash counter, dressing room, stock room, etc.
- Take part in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising
- Handle the POS and cash system
- Maintain cash handling records, reports, and opening and losing procedures
- Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements
- Handle product pricing, product reclamations, returns and/or exchanges and prepare the necessary administrative reports
- Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines
- Safeguard company property and enforce loss prevention standards
- Possible Key holding responsibilities
Estimated salary: $50,000 - $65,000 per year.
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Washington, Washington, D.C., United States Wolford Retail Stores Full timeJob OverviewWe are seeking an experienced Luxury Retail Assistant Store Manager to join our team at Wolford Retail Stores in Georgetown, DC.
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