Assistant General Manager

6 days ago


Rock Hill, South Carolina, United States Bighorn Law Full time
Assistant General Manager Job Description

StayAPT Suites Rock Hill is seeking a highly skilled Assistant General Manager to oversee the daily operations of our mid-range extended stay hotel. As a key member of our management team, you will be responsible for ensuring exceptional quality standards, optimizing financial performance, and providing exceptional guest experiences.

Key Responsibilities:
  • Deliver exceptional first impressions for all guests and potential guests, ensuring special requests are met.
  • Responsible for in-house sales, including training associates on in-house selling and capturing and managing front desk leads.
  • Hire, train, and develop Team Members to their highest level of success.
  • Work with the team to coordinate and provide excellence in housekeeping, maintenance, operations, and inventory control.
  • Responsible for proper administration of key control.
  • Manage online reviews and improve property and brand reputation on key platforms.
  • Ensure Safety and Security processes and procedures are in place, followed, and utilized.
  • Manage financial processes and be responsible for secure cash handling and processing procedures.
  • Assist in planning, managing, and attending guest events.
  • Responsible for the property's operational success and profitability.
Requirements:
  • Housekeeping experience preferred.
  • Knowledge of Microsoft Office products.
  • Ability to utilize Excel to conduct analysis.
  • Leadership and management skills.
  • Exceptional written and oral communication.
  • Exceptional organizational skills.

Compensation: $15 - $18 hourly DOE

About stayAPT Suites Rock Hill: stayAPT Suites entered the long-term lodging market with an announcement of its new hotel concept in January 2020. The new brand, which will have over 20 hotels open by the end of 2022, with an additional 15+ in development, offers guests an experience not yet seen in its category. The room layout for each 500+ square-foot suite was intentionally designed to feel residential, with a dedicated living room, a full kitchen, and a separate bedroom. With a strong corporate financial backing and an experienced executive team in place, the Matthews, North Carolina-based chain is committed to building a portfolio of 100 corporate-owned hotels, in addition to franchising. Learn more at www.stayAPT.com.



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