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Customer Service Representative

2 months ago


Bangor, Maine, United States Bar Harbor Bank & Trust Full time

Job Summary:

Bar Harbor Bank & Trust is seeking a full-time Customer Service Specialist to join our call center team. As a key member of our team, you will provide professional and confidential customer service by answering incoming calls with courtesy and efficiency while accurately processing a wide variety of banking transactions and providing appropriate product recommendations to bank customers.

Responsibilities:

  • Provide exceptional customer service through phone calls, ensuring a positive experience for our customers.
  • Process banking transactions accurately and efficiently, including deposits, withdrawals, and transfers.
  • Offer personalized product recommendations to customers based on their needs and financial goals.
  • Work collaboratively with our team to resolve customer issues and concerns.
  • Stay up-to-date on banking products and services to provide informed recommendations to customers.

Requirements:

  • Working knowledge of Windows and Microsoft Office.
  • Excellent customer service skills and ability to multitask.
  • Ability to work in a fast-paced, team environment.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

What We Offer:

  • Competitive pay and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

Equal Opportunity Employer:

Bar Harbor Bank & Trust is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.