Customer Service Representative

3 days ago


Fort Lauderdale, Florida, United States Aaron's Full time

About the Role: We are seeking a highly skilled Customer Service Representative to join our team at BrandsMart. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers.

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Responsibilities:

  • Handle customer calls, emails, and in-person interactions with a high level of professionalism and courtesy.
  • Respond to customer inquiries and resolve issues in a timely and effective manner.
  • Provide product information and make recommendations to customers based on their needs and preferences.
  • Work collaboratively with other teams to ensure seamless customer experience.
  • Meet or exceed sales targets and contribute to the growth of the business.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • 2+ years of experience in customer-facing role, preferably in retail or sales.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Knowledge of consumer electronics and home appliances is an asset.

What We Offer:

  • $13.00 per hour.
  • A competitive benefits package, including medical, dental, and vision insurance.
  • 401(k) plan with employer matching.
  • Paid time off and holidays.
  • Ongoing training and development opportunities.

Why Choose Us:

We are committed to creating a diverse and inclusive work environment where everyone feels valued and respected. Our team members are our greatest asset, and we strive to provide a supportive and collaborative workspace that fosters growth and development.



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