Quality Assurance Specialist

2 weeks ago


Bellefontaine, Ohio, United States Thermoid Full time
Job Summary

We are seeking a highly skilled Quality Assurance Specialist to join our team at Thermoid. As a Quality Assurance Specialist, you will play a critical role in ensuring that our products meet the highest quality standards.

Key Responsibilities
  • Investigate and review Quality Assurance complaints, both internal and external
  • Enhance product quality by assisting the Quality department with evaluation of returned products
  • Review and approve Standard Operating Procedures (SOPs), work instructions, forms, and validation plans from other departments
  • Develop and implement processes, procedures, forms, work instructions, and tools to monitor and improve Quality Assurance processes
  • Establish strong relationships with shop associates to perform quality checks as required
  • Perform inspection testing on finishing specs for identified products
  • Assist in maintaining up-to-date calibration of all gauges in the GageTrak system
  • Assist in the control and ordering of materials used in the department
  • Complete first piece article testing and documentation as needed
  • Manage and disposition customer returns and internal quality on-hold products
  • Prepare certifications for customers as requested
  • Help with ISO compliance and internal audits
  • Perform original property testing in the lab
  • Perform incoming inspection tests in the lab
Requirements
  • Associate Degree in Business, Engineering, or a related field preferred
  • 2 years industrial manufacturing experience
  • Advanced skill with all MS Office products
  • Ability to demonstrate effective oral and written communication skills
  • Demonstrated decision-making and strategic planning skills
Physical Demands
  • The ability to use hand tools on a regular basis
  • The ability to climb up onto and down from equipment on a regular basis
  • The ability to work in a non-temperature-controlled environment
  • The ability to wear personal protective gear correctly on a regular basis
  • The ability to stand continuously on a regular basis
  • The ability to lift up to 50 pounds on a regular basis
  • The ability to exert medium force occasionally up to 50 lbs., and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects
  • The ability to work flexible and long hours


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