Transportation Operations Manager

4 weeks ago

Canandaigua, New York, United States Dairy Farmers of America Full time
Job Title: Transportation/Distribution Manager

At Dairy Farmers of America, we are seeking a highly skilled and experienced Transportation/Distribution Manager to join our team. This role is responsible for managing the daily transportation operations of a location and/or distribution center, ensuring compliance with company and regulatory rules and regulations.

Key Responsibilities:
  • Manage transportation and/or distribution operations activities in compliance with company and regulatory rules and regulations.
  • Monitor daily operations to make necessary adjustments and effectively communicate with team members, drivers, dispatch, and other locations.
  • Monitor and control costs for labor, supplies, and maintenance, and approve expense reports and department expenditures within established guidelines.
  • Analyze and document business processes and problems, and develop solutions and procedures to improve operating quality and efficiency.
  • Establish positive working relationships with customers to ensure optimal service.
  • Hold supervisors and drivers accountable for providing professional interactions and courteous service to customers, regulatory personnel, and co-workers.
  • Assist in environmental, safety, and transportation compliance and reporting for assigned location, and direct staff in the preparation and distribution of operational reports.
  • Inspect and schedule fleet maintenance to ensure preventative maintenance/repairs are done in a timely and efficient manner.
  • Interview and hire new employees, and identify training needs to continually develop and improve the workforce.
  • Function as a resource and coach to transportation supervisors, and support employees to reach performance expectations through training and coaching.
Requirements:
  • High School Diploma or equivalent.
  • Undergraduate degree preferred.
  • 5 to 8 years of distribution, logistics, and/or transportation experience, including team leadership or supervisory experience.
  • Class A commercial driver's license in state of residence as required.
  • Have or able to obtain tanker endorsement, doubles or triples endorsement, and state issued milk sampler/hauler license as required.
  • Have current medical card as required.
Knowledge, Skills, and Abilities:
  • Solid knowledge of dairy industry production practices, processes, regulations, and equipment.
  • Solid knowledge of distribution and transportation practices.
  • Strong understanding of DOT transportation regulations related to lawful operation.
  • Solid understanding of industry, safety, quality, etc., policies (PMO, OSHA, SQF, GMP).
  • Knowledge of geographic area (pick-up and delivery area).
  • Knowledge of principles and practices of supervision, training, and personnel management.
  • Skill in leadership, coaching, and team building.
  • Able to use company computer applications, such as Microsoft Word and Excel, routing software, telematics, and handhelds.
  • Able to communicate clearly and effectively, both verbally and in writing.
  • Able to adapt and manage to change effectively.
  • Able to determine direction through ambiguous situations.
  • Able to consider impact of actions and decisions on employees, coworkers, and customers.
  • Able to multi-task and problem solve.
  • Able to handle challenging or conflict situations with tact and professionalism.
  • Able to organize time, energy, and activities effectively to achieve goals.
  • Able to interact positively and work effectively with others.
  • Able to demonstrate strong initiative and follow through on day-to-day responsibilities.
  • Able to prioritize and meet deadlines.

Equal Opportunity Employer

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