Executive Support Specialist

1 day ago

Tampa, Florida, United States MasterCard Full time

**Company Overview**

Mastercard: Empowering Economies and Enabling People

At Mastercard, our mission is to make a positive impact on people's lives by empowering them with digital payments solutions that are secure, simple, smart, and accessible. We strive to create an inclusive environment where everyone can prosper.

**Job Description**

Senior Executive Assistant Opportunity

We are seeking a highly skilled Senior Executive Assistant to provide comprehensive administrative support to our Chief Technology Officer, Operations, and Management Committee members. This role plays a vital part in ensuring the smooth operation of the department and involves various responsibilities that require a high level of confidentiality and professionalism.

The ideal candidate will be a master multitasker, able to manage a wide range of administrative and executive support-related tasks. You will be responsible for complex calendar management, scheduling meetings across time zones, and managing access to the executive team.

**Key Responsibilities**

  • Provide comprehensive administrative support, including complex calendar management and optimization, scheduling meetings across time zones, and managing overall access to the executive team.
  • Ensure the CTO Operations is adequately prepared for each day and the upcoming week, including having all necessary pre-read materials ready.
  • Maintain a continuous 12-month travel calendar.
  • Coordinate travel arrangements for both domestic and international trips, including booking flights, cars, and accommodations, as well as handling visa applications when required.
  • Handles expense reporting in accordance with the company's Travel and Entertainment policy, manages department purchases, and Purchasing Card reconciliation, ensuring purchases align with the budget and comply with relevant finance policies.
  • Manages internal and external inquiries by screening calls and emails, answering questions, and redirecting to appropriate personnel.
  • Organize and prepare materials for staff meetings, including agendas and minutes, ensuring follow-up on action items.
  • May create executive briefings and organize group meetings, including offsites, ensuring logistics and pre-read materials are published with logistical detail.

**Required Skills and Qualifications**

  • Demonstrate professional presence, strong relationship management abilities, self-motivation, and effective collaboration with individuals at all levels of the organization, including senior leaders, executive management, and external clients.
  • Excellent written and verbal communications skills.
  • Demonstrates strong decision-making skills, operates independently, and addresses problems creatively with a sense of urgency.
  • Ability to work collaboratively, managing time and multiple commitments to deliver results in a highly cross-functional, fast-paced environment.
  • Proficient in managing contracts and Statements of Work (SOWs).
  • Expert in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Proficient in Oracle Financials, Teams, and Zoom.

**Estimated Salary Range:** $89,000 - $138,000 USD per year, depending on location and experience.

**Benefits**

Mastercard offers a competitive benefits package, including insurance, flexible spending account, health savings account, paid leaves, 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, and gender-inclusive benefits.

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