Vehicle Lot Attendant

2 weeks ago

Toledo, Ohio, United States National Asset Recovery Specialists Full time
Job Title: Vehicle Lot Attendant

Are you looking for a challenging and rewarding career in the automotive industry? National Asset Recovery Specialists is seeking a highly motivated and detail-oriented Vehicle Lot Attendant to join our team in Toledo, Ohio.

Job Summary:

The Vehicle Lot Attendant will play a crucial role in ensuring the smooth operations of our vehicle lot. This includes verifying, organizing, and documenting essential information about repossessed vehicles. The ideal candidate will have excellent customer service skills, be proficient in computer and keyboarding skills, and have a strong attention to detail.

Responsibilities:
  • Verify the presence of all vehicles secured the night before on the lot, accurately marking their windows with essential details.
  • Capture and upload photos of all repossessed vehicles, maintaining comprehensive records.
  • Manage appointments, delivery times, and transport information with efficiency and precision.
  • Handle customer personal property pick-ups and vehicle redemptions with exceptional customer service skills.
  • Maintain a detailed record of daily deliveries and shipments to ensure a well-organized inventory.
  • Assist Repossession Agents when needed, showcasing teamwork spirit.
  • Review lot inventory and schedule transportation for vehicles that require delivery.
  • Clean out personal property from vehicles, accurately inventorying and marking them with proper identification.
  • Monitor the property area, removing outdated property to maintain an orderly and efficient workspace.
Requirements:
  • 1-2 years of relevant customer service experience, preferably in the automotive field, warehouse, recovery, or collections.
  • High school diploma or equivalent.
  • Proficient computer and keyboarding skills, including the ability to operate a tablet with apps.
  • Working knowledge of the repossession process, account handling, and vendor communication (preferred).
  • Detail-oriented with excellent multitasking abilities.
  • Highly organized and capable of meeting time-sensitive deadlines.
  • Exceptional interpersonal skills, exhibiting professionalism, courtesy, and outstanding oral and written communication.
  • Ability to work well with diverse customers and workforce populations.
  • Assertive, with effective investigative and follow-up skills.
  • Willingness to work overtime as needed and prioritize workload for adherence to strict deadlines.
  • Adaptability and flexibility in a fast-paced environment.
  • Strong teamwork and collaboration skills.
  • Physically able to use a tablet, laptop, and cell phone, as well as sit or stand for extended periods.
  • Effective verbal and written communication skills to interact with the public.
Compensation & Benefits:
  • Starting at $16 - $18/hour depending on experience. With room for growth after the 90-day review
  • Receive a monthly bonus based on individual performance, with the potential for up to an additional $2500 per year.
  • Receive a monthly bonus based on company performance, with the potential for up to an additional $1200 per year.
  • $500 Sign on bonus on the first pay check
  • Work 40 hours per week, Monday to Friday, 8 am to 4 pm.
  • Enjoy a laid-back yet hard-working office environment.
  • Health insurance and 401k matching.
  • Paid time off (PTO) to recharge and relax.
  • Fuel your workdays with coffee and weekly team lunches, bringing your energy to our dynamic team.

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