Collections Specialist

4 weeks ago


Atlanta, Georgia, United States Uncapped Full time
About Uncapped

Founded in 2019, Uncapped is a fast-paced and rapidly growing FinTech company that provides working capital loans to brands and retailers around the world, doing between $10m and $100m in turnover.

Role Overview

We're looking for exceptional people to join our growing Collections team. As a Collections Agent, you'll work with our Collections Lead, Head of Underwriting, CRO, CEO, and senior representatives from our clients to minimize losses and maximize cash flow for investing in the growth of our portfolio.

Key Responsibilities
  • Interact with new and existing customers on a daily basis to ensure a seamless and great experience.
  • Problem-solve, keep a calm head, and have a 'can-do', friendly attitude.
  • Have difficult conversations with company owners to find solutions for both parties.
Requirements
  • Previous experience in a Collections role.
  • Excellent communication skills via the phone, email, and live chat.
  • A passion for customer service.
  • Sensitivity and courage to help find the best solutions for customers who are struggling.
What We Offer
  • Competitive compensation plan.
  • Personal growth fund.
  • Monthly recognition and awards.
  • The opportunity to make a big impact every day on the lives of European and US entrepreneurs.

We can only consider applications from candidates eligible to work in the US without requiring visa sponsorship.



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