Regional Product Support Specialist

3 days ago


Yellow Springs, Ohio, United States Xylem Full time
Regional Product Support Specialist

Xylem is seeking a highly skilled Regional Product Support Specialist to join our team. As a key member of our sales team, you will provide technical support to customers and sales teams, ensuring the successful implementation of our water quality instrumentation solutions.

Key Responsibilities:
  • Provide timely and effective technical support to customers and sales teams via phone, email, and on-site visits.
  • Recommend Xylem product solutions based on customer application needs.
  • Support sales initiatives and campaigns as directed by National Sales Manager.
  • Maintain accurate records of customer interactions and sales data.
  • Collaborate with cross-functional teams to resolve customer issues and improve product offerings.
Requirements:
  • Bachelor's degree in a relevant field, such as natural resources, chemistry, or environmental science.
  • At least 2-3 years of experience in a technical sales or customer support role.
  • Excellent communication and problem-solving skills.
  • Ability to analyze and interpret water quality data.
  • Working knowledge of PCs and PC software, including Oracle and Salesforce.
What We Offer:
  • A competitive salary range of $55,000 to $75,000, plus bonus.
  • A comprehensive benefits package, including medical, dental, and vision plans.
  • A generous 401(k) matching program.
  • Opportunities for professional growth and development.

Xylem is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are passionate about water quality and customer support, we encourage you to apply for this exciting opportunity.


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