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Customer Service Representative

2 months ago

Burnet, Texas, United States R1 Full time
About the Role

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration team, you will play a vital role in ensuring a seamless and efficient registration process for our patients.

Key Responsibilities
  • Collect and verify patient and insurance information in a fast-paced and dynamic environment
  • Provide exceptional customer service to patients, addressing their concerns and questions in a timely and empathetic manner
  • Work effectively in a team environment, collaborating with clinicians and other staff members to ensure accurate and efficient registration
  • Stay up-to-date with changing health plans and coverage, utilizing this knowledge to provide accurate and informed support to patients
Requirements
  • High School Diploma or equivalent
  • Excellent customer service experience

We offer a competitive hourly rate of $21.23 per hour, with opportunities for growth and development within our organization. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

At R1 RCM Inc., we are committed to creating a workplace that is inclusive, respectful, and supportive of all employees. We are an equal opportunity employer and welcome applications from diverse candidates.