Membership Service Representative
4 weeks ago
About the Role: We are seeking a highly motivated and customer-focused individual to join our team as a Membership Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service, answering phone calls, and performing various administrative tasks.
Key Responsibilities:
- Provide outstanding customer service to members and guests
- Answer phone calls and respond to member inquiries
- Perform data entry and clerical functions
- Give tours of our facility
- Work effectively under pressure and as part of a team
Requirements:
- Be at least 18 years of age
- Be friendly, courteous, and possess a cooperative attitude
- Possess a strong sales background and excellent organizational and communication skills
- Be able to multi-task and work efficiently
- Be computer literate and have previous customer service experience
What We Offer:
- A competitive hourly rate of $13.00 to $16.00
- A $250 bonus for new staff
- The opportunity to work for a not-for-profit organization with a mission-driven focus
About Us: The YMCA of Central Texas is a not-for-profit organization dedicated to building strong kids, strong families, and strong communities throughout 7 Texas Counties. We offer a variety of programs and services, including health and fitness programs, school-age child care, and more.
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