Membership Service Representative

4 weeks ago


Burnet, Texas, United States YMCA of Central Texas Full time

About the Role: We are seeking a highly motivated and customer-focused individual to join our team as a Membership Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service, answering phone calls, and performing various administrative tasks.

Key Responsibilities:

  • Provide outstanding customer service to members and guests
  • Answer phone calls and respond to member inquiries
  • Perform data entry and clerical functions
  • Give tours of our facility
  • Work effectively under pressure and as part of a team

Requirements:

  • Be at least 18 years of age
  • Be friendly, courteous, and possess a cooperative attitude
  • Possess a strong sales background and excellent organizational and communication skills
  • Be able to multi-task and work efficiently
  • Be computer literate and have previous customer service experience

What We Offer:

  • A competitive hourly rate of $13.00 to $16.00
  • A $250 bonus for new staff
  • The opportunity to work for a not-for-profit organization with a mission-driven focus

About Us: The YMCA of Central Texas is a not-for-profit organization dedicated to building strong kids, strong families, and strong communities throughout 7 Texas Counties. We offer a variety of programs and services, including health and fitness programs, school-age child care, and more.



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