Housekeeping Associate

2 weeks ago


Rochester, New York, United States Springwood Hospitality Full time
Job Summary

We are seeking a highly skilled and detail-oriented Room Attendant to join our team at Springwood Hospitality. As a Room Attendant, you will be responsible for providing exceptional service to our guests by ensuring their rooms are clean, comfortable, and well-maintained.

Key Responsibilities
  • Clean and prepare guest rooms to the highest standards, including dusting, vacuuming, and sanitizing surfaces and fixtures.
  • Restock linens, towels, and amenities as needed.
  • Respond to guest requests and resolve any issues promptly and professionally.
  • Work collaboratively with other housekeeping staff to ensure efficient room cleaning and maintenance.
  • Maintain a clean and organized housekeeping cart and restock it daily.
  • Report any damaged or inoperable room items to Maintenance via a work order.
  • Assist in maintaining other areas of the hotel in a clean and orderly condition.
Requirements
  • Ability to communicate effectively with guests and colleagues in English.
  • Ability to lift and carry 30 pounds; push and pull 60 pounds.
  • Knowledge of emergency procedures and ability to respond accordingly.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required.
What We Offer

As a Room Attendant at Springwood Hospitality, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests and contributing to the success of our hotel. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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