Hospitality Services Associate

3 weeks ago


Towanda, Pennsylvania, United States Shaner Hotel Group Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeper to join our team at the Fairfield Inn & Suites Towanda Wysox in Towanda, PA. As a Housekeeper, you will be responsible for maintaining the highest standards of cleanliness and providing exceptional guest service.

About the Role:

  • Clean guest rooms as assigned, adhering to hotel standards of cleanliness
  • Report maintenance deficiencies and handle guest requests or complaints
  • Ensure confidentiality and security of all guest rooms
  • Return and restock cart at end of shift
  • Complete additional deep cleaning/seasonal cleaning functions as scheduled

Key Responsibilities:

  • Provide excellent guest service by ensuring timely and efficient room preparation and maintenance
  • Maintain accurate records of completed tasks and report any issues to management
  • Work collaboratively with other departments to ensure seamless operations
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements and Qualifications:

  • Minimum one year cleaning experience; previous hotel experience preferred
  • Ability to effectively communicate with guests, management, and co-workers
  • Knowledge of proper chemical handling
  • Bilingual English/Spanish a plus
  • Knowledge of local activities and attractions appropriate for clientele

Compensation and Benefits:

  • Estimated annual salary: $35,000 - $45,000
  • Ongoing training and development opportunities
  • Collaborative and dynamic work environment
  • Opportunities for career growth and advancement


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