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Restaurant Operations Manager

2 months ago

Hattiesburg, Mississippi, United States Subway Full time
Job Title: Assistant Manager

Job Summary:

The Assistant Manager at Subway is responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and maintaining a clean and safe environment. This role requires strong leadership and communication skills, as well as the ability to train and develop team members.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service, responding to customer complaints in a timely and professional manner.
  • Team Management: Train and develop team members, ensuring they have the skills and knowledge needed to provide excellent customer service.
  • Operations: Oversee daily restaurant operations, including food preparation, inventory management, and cleanliness.
  • Inventory Control: Manage inventory levels, ensuring that products are ordered and stocked as needed.
  • Financial Management: Monitor and control labor costs, ensuring that they are within established guidelines.
  • Quality Control: Ensure that all products meet quality and freshness standards.
  • Marketing: Promote sales through suggestive selling and other approved means.
  • Regulatory Compliance: Ensure that all regulatory requirements are met, including health and safety regulations.

Requirements:

  • Age: 18 years or older
  • Education: High school diploma or equivalent
  • Language: English (fluency required)
  • Physical Demands: Ability to stand, walk, and bend for long periods
  • Math Skills: Basic math skills (addition, subtraction, division, and multiplication)
  • Communication Skills: Ability to communicate effectively with team members and customers

Equal Opportunity Employer: Subway is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law.