District Team Lead

3 weeks ago


McAllen, Texas, United States SpinXpress Full time
About SpinXpress

SpinXpress is a pioneering laundry concept that is rapidly expanding its presence in the market. We are seeking a dedicated team to join us on this exciting journey, driven by our mission to revolutionize the laundry industry by offering unparalleled service in a contemporary, inviting, and secure setting.

Job Summary

We are looking for a highly motivated and experienced District Team Lead to oversee multiple locations, guiding our team to deliver exceptional service to our customers. As a key member of our team, you will be responsible for building and managing a team, overseeing daily operations, and contributing to the growth and success of our business.

Key Responsibilities
  • Team Management: Recruit, interview, select, hire, and develop an appropriate number of managers and attendants to ensure a high-performing team.
  • Customer Experience: Focus on developing the team to drive customer and operational excellence, ensuring that our customers receive exceptional service and experience.
  • Operational Excellence: Track and forecast operational trends and analysis, develop procedures in accordance with HR regulations, and maintain employee work schedules.
  • Leadership and Development: Coach, mentor, and develop staff, including overseeing new employee onboarding, empowering employees to take responsibility and expect accountability with consistent feedback.
  • Process Improvement: Develop and implement processes and procedures to maintain operational excellence, continuously improving quality, speed, efficiency, and output.
Requirements
  • Education: Bachelor's degree or equivalent work experience.
  • Experience: Previous experience in operations or other related fields, with strong experience in retail or food service industries.
  • Skills: Strong problem-solving and critical-thinking skills, strong leadership and development qualities, demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
  • Computer Skills: Excellent computer skills in a Microsoft Windows environment, including knowledge of Excel.
What We Offer
  • Compensation: Competitive salary based on experience, with a bonus structure.
  • Benefits: Discounted laundry services, flexible work schedule, and a casual working environment.

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