Technical Services Technician

6 days ago


Houma, United States Gulf Island Fabrication Full time
Job Summary

Gulf Island Fabrication is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring the optimal running of all systems, and troubleshooting hardware and software issues.

Key Responsibilities
  • Install and configure hardware and software components to ensure usability.
  • Troubleshoot hardware and software issues, and repair or replace damaged hardware as needed.
  • Install and upgrade anti-virus software to ensure security at the user level.
  • Perform tests and evaluations on new software and hardware.
  • Provide support to users and be the first point of contact for error reporting.
  • Establish good relationships with all departments and colleagues.
  • Manage technical documentation.
Requirements
  • Excellent written and verbal communication skills.
  • Good interpersonal skills.
  • Attention to detail.
  • Good problem-solving & critical thinking skills.
  • Ability to pass pre-employment drug screen and physical.
  • Ability to pass criminal background check.
Desirable Experience, Education, and Training
  • Associate's degree or 2+ years of experience in Computer Science or related field preferred.
  • A+, Linux+ or Cisco Certified Network Associate accreditation advantageous.
Environmental Conditions

90% of work activities are performed indoors. Some jobs will require the employee to go out into the yard or shop.


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