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Fitness Operations Manager

2 months ago


Minneapolis, Minnesota, United States Anytime Fitness Full time
About the Role

We are seeking a highly motivated and experienced Regional Manager to join our team at Anytime Fitness. As a Regional Manager, you will be responsible for leading our club managers and district managers in driving membership and personal training sales growth, training and developing leadership at the club level, and working closely with senior management to meet company objectives.

Key Responsibilities
  • Drive membership and training sales growth through effective marketing campaigns and community outreach initiatives.
  • Lead and train team members on company best practices, including customer service, sales, and operations.
  • Review and analyze club reports and data to improve decision making and identify trends.
  • Communicate company goals and hold team members accountable for achieving them.
  • Ensure club cleanliness and service standards are exceptional.
  • Oversee the hiring process to ensure candidates meet the company's needs and objectives.
  • Provide top-notch customer service to members, clients, and fellow employees.
Requirements
  • Fitness experience required.
  • Personal Training Certification.
  • High school diploma or equivalent.
  • Ability to analyze data and performance metrics to prioritize decisions based on club and company needs.
  • Proven ability to lead a team.
  • Innovative problem-solver with the ability to increase productivity.
  • Knowledge of multiple PC software packages, including MS Office suite.
  • Knowledge of iOS software on iPad.
  • Excellent organization, communication, and interpersonal skills.
  • Strong project management background.
  • Fitness sales experience required.
  • Ability to multi-task and prioritize.
  • CPR, First Aid, and AED certified preferred but not required.
What We Offer
  • Company-paid and company-sponsored benefits.
  • Complimentary membership for employee and a significant other while employed.
  • Personal Training discounts.
  • Paid time off.