Club Operations Manager

7 days ago


Minneapolis, Minnesota, United States Planet Fitness Full time
Job Summary

We are seeking a highly motivated and experienced individual to join our team as a Club Operations Manager. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our fitness center, ensuring a positive and motivating environment for our members and staff.

Key Responsibilities
  • Staff Management: Recruit, hire, train, and develop a high-performing team of staff members, including Assistant Managers, Member Service Representatives, Trainers, and Custodians.
  • Customer Service: Create and maintain a welcoming atmosphere for all members, prospective members, and guests, ensuring staff follows superior customer service guidelines.
  • Operations: Oversee the cleanliness and maintenance of the facility, ensuring safety of employees, members, and club property.
  • Marketing: Manage marketing efforts, ensuring staff is aware and trained on all marketing promotions.
  • Administration: Authorize expenditures and refunds, make daily bank deposits, and prepare HR-related forms.
Requirements
  • Experience: 2+ years of experience in a management role, preferably in the fitness industry.
  • Leadership: Exceptional leadership, diplomacy, and listening skills.
  • Communication: Strong communication and interpersonal skills.
  • Technical: Basic computer proficiency (Microsoft Suite).
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Occasional lifting up to 50 lbs.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced individual who is passionate about the fitness industry, we encourage you to apply for this exciting opportunity.



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