Membership Sales Associate
3 weeks ago
At StretchLab, we are seeking a highly motivated and results-driven Membership Sales Associate to join our team. As a Membership Sales Associate, you will be responsible for driving sales and providing exceptional customer service to our members.
Key Responsibilities:- Execute sales process of lead generation, setting up first visits, closing membership sales, and follow-ups
- Assist team in meeting goal of generating a minimum of 100 organic leads from community outreach
- Establishing relationships with community partners and scheduling a minimum of 8 pop-up events a month per studio
- Conduct success first visits with new clients, while establishing a relationship and targeting individual's goals and needs
- Maintain acceptable level of personal sales production
- Present available services to current or prospective members
- Book and quality first visits to achieve monthly sales quota
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Utilize lead management system and meet minimum daily call goals with prospective clients to book intros
- Attend and complete all relative training programs
- Take pictures for social media platforms and manage accounts
- Light cleaning of the retail area, studio, and restrooms
- Excellent sales, communication, and customer service skills required
- Excellent social media skills, with the ability to build creative content and post daily
- Prefer candidates with general understanding of anatomy and physiology, kinesiology, exercise science, or physical therapy
- Warm welcoming and engaging personality
- Ability to build strong customer relationships
- Goal-oriented with an ability to achieve sales in memberships, retail, stretch services
- Self-motivated and takes initiative
- Ability to learn and use the ClubReady management software system
- Must have excellent communication skills via in person, phone and email
- Strong organizational and multi-tasking skills
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Occasional travel may be required and utilize a phone for managing multiple locations
- High school diploma or equivalent required
- Authorization to work in the United States required
- Availability on weekends
- Competitive hourly compensation based on experience
- Commission paid on memberships
- Opportunity for bonus based on studio revenue performance
- Huge opportunities for growth within the studios, including additional sales and management positions
- Employee Retail Discounts
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