Customer Account Manager II

5 days ago


Elyria, Ohio, United States Crane Aerospace & Electronics Full time
About Crane Aerospace & Electronics

Crane Aerospace & Electronics is a leading supplier of critical systems and components to the aerospace and defense markets. With a rich history spanning over a century, our Elyria facility has been a cornerstone in the community, producing innovative solutions for the aerospace industry.

Job Summary

The Customer Account Manager (CAM) plays a pivotal role in managing all commercial activities with assigned OEM customers, working cross-functionally to mitigate Crane Aerospace risk and liability on both sustaining and development programs. This position requires a proven track record in complete OEM customer management, commercial proposal development, and customer growth strategy execution.

Key Responsibilities
  • Develop and execute customer growth strategies to drive business expansion
  • Manage large, complex aerospace contracts and proposals
  • Negotiate and respond to government contracting proposals and terms and conditions
  • Establish and maintain close relationships with customer purchasing, technical, and program management personnel
  • Collaborate with cross-functional teams to ensure customer needs are met or exceeded
Requirements
  • 5+ years of experience in business management, program management, or sales business development in an aerospace environment
  • Experience in the aerospace industry and international business (depending on account assignment)
  • Strong analytical skills, business acumen, and leadership abilities
  • Ability to manage complex contracts and proposals
  • Proficiency in Microsoft Office applications
Benefits
  • Competitive salary and benefits package
  • Opportunity for career growth and professional development
  • Flexible work schedule with up to 2 days/week of work-from-home
  • Eligibility for education reimbursement after 90 days of employment


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