Customer Relationship Specialist

3 days ago


Lansing, Michigan, United States Matt Moore - Farm Bureau Insurance Full time
About the OpportunityWe are offering an exciting opportunity for a Customer Relationship Specialist to join our team at Matt Moore - Farm Bureau Insurance. In this role, you will play a key part in developing and maintaining customer relationships, identifying customer needs, and marketing appropriate insurance products and services.

The estimated salary for this position is $60,000-$80,000 per year, depending on experience and location.

Key Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • People-oriented.
  • Detail oriented.
  • Proactive in problem-solving.
  • Able to learn computer functions.
  • Ability to work in a team environment.
  • Must be able to obtain relevant insurance licenses.


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