Customer Service Liaison Representative

3 days ago


Carson, California, United States NFI Industries Full time
About the Role:

The Customer Service Liaison Representative will play a critical role in ensuring seamless communication between our customers and internal departments. This position requires strong problem-solving skills, attention to detail, and excellent communication abilities.

Key Responsibilities:
  • Act as a liaison between customers and internal teams to resolve issues and answer questions
  • Process customer orders and manage inventory levels
  • Collaborate with the Traffic and Operations Departments to coordinate shipping and logistics
  • Review and verify invoices to ensure accuracy
Qualifications:
  • Bachelor's degree or equivalent experience preferred
  • Proven experience in customer service or a related field
  • Strong analytical and problem-solving skills
  • Proficiency in MS Office applications and shipping software systems

Estimated Salary: $22.50/hour. Benefits include medical, dental, vision, 401k plan, wellness program, life insurance, paid time off, and paid parental leave.



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