Customer Service Associate at Carson, CA
6 days ago
Customer Service Associate at Carson, CA
Job Overview:
This role involves providing exceptional customer service and support for repair orders in a manufacturing environment. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work independently.
Responsibilities:
- Process customer quotations and updates the customer on the status of their request.
- Escalate prioritization of quotations as necessary.
- Process and print Bill of Lading (BOL) and Packing Slip, follow up shipments.
- Create customer reports and ensure customer repairs are completed on time.
- Review customer paperwork, price lists, and quality paperwork to ensure accuracy.
Requirements:
- Bachelor's Degree in Business Administration or related field.
- Minimum 2 years' experience in Sales or Customer Service in a manufacturing environment.
- Competent with MS Office programs: Excel, Word, and PowerPoint.
Salary:
$23 per hour.
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