Customer Service Associate at Carson, CA

6 days ago


Carson, California, United States Indotronix International Corporation Full time
Job Title:

Customer Service Associate at Carson, CA


Job Overview:

This role involves providing exceptional customer service and support for repair orders in a manufacturing environment. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work independently.


Responsibilities:
  • Process customer quotations and updates the customer on the status of their request.
  • Escalate prioritization of quotations as necessary.
  • Process and print Bill of Lading (BOL) and Packing Slip, follow up shipments.
  • Create customer reports and ensure customer repairs are completed on time.
  • Review customer paperwork, price lists, and quality paperwork to ensure accuracy.

Requirements:
  • Bachelor's Degree in Business Administration or related field.
  • Minimum 2 years' experience in Sales or Customer Service in a manufacturing environment.
  • Competent with MS Office programs: Excel, Word, and PowerPoint.

Salary:

$23 per hour.



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