Retirement Benefits Outreach Specialist
2 months ago
Position Overview
The Commonwealth of Virginia is seeking a dedicated customer service expert to become part of the Retirement Counseling Team. In this role, you will engage with members and retirees to provide comprehensive insights into their retirement benefits and available services. This position requires the ability to work autonomously, offering retirement guidance through virtual consultations, face-to-face meetings, or telephone interactions.
Core Responsibilities:
- Deliver advanced retirement counseling, including intricate benefit calculations and detailed information regarding available services.
- Inform members about Medicare eligibility and supplemental insurance alternatives.
- Engage in outreach initiatives and benefits fairs as necessary.
- Manage appointment scheduling and perform administrative support duties.
- Assist in processing complex retirement estimates.
- Participate in special projects and fulfill other assigned responsibilities.
Work Schedule:
Hours: 29 hours weekly
Flexible Work Hours: Between 8:30 am and 5:00 pm
Workdays: Monday through Friday
Location: On-site at the Retirement Counseling Center
Minimum Qualifications:
High school diploma or equivalent
Two years of experience in benefits counseling, human resources benefits management, or high-volume customer service, or a combination of education and relevant experience
Preferred Skills:
- Exceptional customer service skills
- Strong active listening and attention to detail
- Excellent verbal and written communication abilities
- Professional demeanor, empathy, and confidence
- Proficiency in mathematics and complex problem-solving
- Capability to work independently as well as collaboratively
Application Instructions:
Upon successful submission of your application or resume, you will receive a confirmation. Please monitor the status of your application in your account.
Company Commitment:
The Commonwealth is committed to diversity, and individuals with disabilities are encouraged to apply through the Commonwealth Alternative Hiring Process.
-
Retirement Counselor
4 weeks ago
Richmond, Virginia, United States Commonwealth of Virginia Full timeJob SummaryThe Commonwealth of Virginia is seeking a skilled Retirement Counselor to provide advanced-level retirement counseling to VRS members regarding retirement benefits, including complex retirement estimate calculations and information on VRS services.Key ResponsibilitiesProvide expert guidance on VRS retirement benefits and services to membersAssist...
-
Retirement Counselor
1 month ago
Richmond, Virginia, United States Commonwealth of Virginia Full timeJob SummaryThe Commonwealth of Virginia is seeking a skilled Retirement Counselor to provide advanced-level retirement counseling to VRS members regarding retirement benefits, including complex retirement estimate calculations and information on VRS services.Key ResponsibilitiesProvide expert guidance on VRS retirement benefits and services to membersAssist...
-
Retirement Counselor
2 weeks ago
Richmond, Virginia, United States Commonwealth of Virginia Full timeJob SummaryThe Virginia Retirement System (VRS) is seeking a highly skilled and customer-focused professional to provide advanced-level retirement counseling to VRS members. As a key member of our team, you will engage with members and retirees through various communication formats to increase their understanding of VRS retirement benefits and services.Key...
-
Retirement Counselor
2 weeks ago
Richmond, Virginia, United States Virginia Jobs Full timeJob Title:Hourly Retirement Outreach Counseling RepresentativeJob Summary:The Virginia Retirement System (VRS) is seeking a customer service-oriented professional to provide on-site support in the VRS Retirement Counseling Center. The successful candidate will engage with VRS members and retirees through various communication formats to increase an...
-
Retirement Benefits Counselor
2 weeks ago
Richmond, Virginia, United States Virginia Jobs Full timeJob SummaryThe Virginia Retirement System (VRS) is seeking a skilled professional to provide on-site support in the VRS Retirement Counseling Center. As a customer service-oriented representative, you will engage with VRS members and retirees through various communication formats to increase their understanding of VRS retirement benefits and services.Key...
-
Retirement Benefits Counselor
1 week ago
Richmond, Virginia, United States Virginia Jobs Full timeJob Summary:The Virginia Retirement System (VRS) is seeking a customer service-oriented professional to provide on-site support in the VRS Retirement Counseling Center. This position will engage with VRS members and retirees through various communication formats to increase an understanding of VRS retirement benefits and services.Key Responsibilities:Provide...
-
Retirement Benefits Counselor
2 weeks ago
Richmond, Virginia, United States Virginia Jobs Full timeJob Summary:The Virginia Retirement System (VRS) is seeking a skilled professional to provide on-site support in the VRS Retirement Counseling Center. As a Retirement Benefits Counselor, you will engage with VRS members and retirees through various communication formats to increase their understanding of VRS retirement benefits and services.This role will...
-
Retirement Benefits Counselor
2 weeks ago
Richmond, Virginia, United States Virginia Jobs Full timeJob SummaryThe Virginia Retirement System is seeking a skilled professional to provide on-site support in the VRS Retirement Counseling Center. As a customer service oriented individual, you will engage with VRS members and retirees through various communication formats to increase an understanding of VRS retirement benefits and services.Key...
-
Retirement Benefits Counselor
2 weeks ago
Richmond, Virginia, United States Virginia Department of Human Resource Management Full timeJob Summary:The Virginia Retirement System (VRS) is seeking a customer service-oriented professional to provide on-site support in the VRS Retirement Counseling Center. This position will engage with VRS members and retirees through various communication formats to increase an understanding of VRS retirement benefits and services.Key Responsibilities:...
-
Care Outreach Specialist
2 weeks ago
Richmond Heights, Virginia, United States Henrico County Virginia Full timeJob SummaryWe are seeking a highly skilled and compassionate Care Outreach Case Manager to join our team at Henrico County Virginia. As a key member of our social services team, you will play a critical role in providing targeted outreach and education to at-risk populations, developing intervention strategies, and coordinating services to reduce...
-
Mental Health Outreach Specialist
2 weeks ago
Richmond, Virginia, United States MySpectrum Full timeCommunity Liaison & Business Development SpecialistAre you a results-driven community liaison and business development professional with a passion for mental health advocacy? MySpectrum Counseling & Coaching is seeking an experienced sales and business development professional with a proven track record in the healthcare or mental health industry.About the...
-
Community Outreach Specialist
1 week ago
Richmond Heights, Virginia, United States Henrico County Virginia Full timeJob SummaryWe are seeking a highly skilled Care Outreach Case Manager to join our team at Henrico County Virginia. As a key member of our community outreach team, you will be responsible for developing and implementing targeted outreach initiatives to engage with at-risk residents and provide person-centered case management services.Key...
-
Richmond, Virginia, United States Vaco Full timeAbout the Role:Vaco is seeking a highly motivated and results-driven Business Development and Community Outreach Specialist to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with clients, identifying new business opportunities, and driving growth through strategic partnerships.Key...
-
Retirement Counseling Specialist
2 weeks ago
Richmond, Virginia, United States Virginia Department of Human Resource Management Full timeJob SummaryThe Virginia Retirement System (VRS) is seeking a customer service-oriented professional to provide on-site support in the VRS Retirement Counseling Center. This position will engage with VRS members and retirees through various communication formats to increase an understanding of VRS retirement benefits and services.Key ResponsibilitiesProvide...
-
Care Outreach Case Manager
2 weeks ago
Richmond Heights, Virginia, United States Henrico County Virginia Full timeJob SummaryCare Outreach Case Manager - Community Engagement SpecialistThis position is responsible for performing targeted outreach to educate and engage target populations in non-emergent resources and services. The successful candidate will identify opportunities to proactively engage with the County's at-risk residents, develop intervention strategies...
-
Care Outreach Case Manager
1 week ago
Richmond Heights, Virginia, United States Henrico County Virginia Full timeJob SummaryWe are seeking a highly skilled and compassionate Care Outreach Case Manager to join our team at Henrico County Virginia. As a key member of our community outreach team, you will play a vital role in educating and engaging target populations in non-emergent resources and services.Key ResponsibilitiesMaintain current knowledge of diagnostic...
-
Retirement Counselor
2 weeks ago
Richmond, Virginia, United States Virginia Department of Human Resource Management Full timeJob SummaryThe Virginia Retirement System is seeking a skilled professional to provide on-site support in the VRS Retirement Counseling Center. This role will engage with VRS members and retirees through various communication formats to increase an understanding of VRS retirement benefits and services.Key ResponsibilitiesProvide advanced-level retirement...
-
Retirement Counselor
2 weeks ago
Richmond, Virginia, United States Virginia Department of Human Resource Management Full timeJob SummaryWe are seeking a skilled Retirement Counselor to provide on-site support in the VRS Retirement Counseling Center. The ideal candidate will engage with VRS members and retirees through various communication formats to increase an understanding of VRS retirement benefits and services.Key ResponsibilitiesProvide advanced-level retirement counseling...
-
Mental Health Community Outreach Specialist
1 week ago
Richmond, Virginia, United States MySpectrum Full timeAbout the Role:MySpectrum Counseling & Coaching is seeking a seasoned sales and business development professional to expand our outreach and foster partnerships within the community throughout all of Virginia.This pivotal role is responsible for cultivating and maintaining strong relationships with key stakeholders, healthcare providers, corporations,...
-
Communication Specialist
4 weeks ago
Richmond, Virginia, United States Commonwealth of Virginia Full timeJob Title: Communication SpecialistWe are seeking a highly skilled Communication Specialist to join our team at the Massey Comprehensive Cancer Center. As a key member of our communications team, you will be responsible for developing and implementing effective communication strategies to promote our mission and programs.Key Responsibilities:Develop and...