Customer Service Representative

1 day ago


Bethesda, Maryland, United States Port Cares Full time

About Port Cares

Weed Man is a leading lawn care company dedicated to providing exceptional customer service and lawn care solutions to our customers.

Job Summary

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, answering incoming calls and emails, and advising customers of our services.

Key Responsibilities

  • Answering incoming phone calls and emails from customers
  • Providing excellent customer service and resolving customer inquiries and issues
  • Advising customers of our services and products
  • Completing daily data entry and maintaining accurate records
  • Reviewing and maintaining schedules for the day
  • Communicating with field staff and updating information in our database

Requirements

  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of Microsoft Office

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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