Healthcare Navigator

5 days ago


Chicago, Illinois, United States Advocate Health Full time
Job Title: Social Health Referral Navigator

At Advocate Health, we are seeking a highly motivated and detail-oriented Social Health Referral Navigator to join our team. In this role, you will play a critical part in managing the intake of social needs referrals and requests for Social Health team services.

Key Responsibilities:
  • Establish effective referral communication strategies for Social Health team members.
  • Assist with internal and community-based organization outreach and relationship building work.
  • Provide training on the Find Help platform.
  • Assist with organizing Find Help data and updating user groups.
  • Help with Find Help technical management for listed Social Health team programs.
  • Manage the CRH group email and respond to inquiries from internal teammates and external community partners.
  • Communicate with Community Health Worker team members to facilitate client care.
  • Identify resources for clients to overcome barriers to care and facilitate access to community resources.
  • Remain aware of current services offered by service providers.
Requirements:
  • High School Diploma or GED required.
  • No prior experience necessary.
Preferred Qualifications:
  • Self-directed with excellent time management and detail orientation.
  • Ability to work under pressure in a fast-paced healthcare environment.
  • Adaptability based on changing needs of the organization.
  • Knowledgeable of social health, social determinants of health, community health, evaluation, and health literacy principles.
  • Ability to engage community health worker teams and other care teams.
  • Ability to navigate Epic or another Electronic Medical Record (EMR).
  • Ability to navigate social care networks and platforms.
Working Conditions:
  • This position requires travel, therefore, will be exposed to weather and road conditions.
  • Operates all equipment necessary to perform the job.
  • Exposed to a normal office environment.
  • Light to moderate walking and standing, occasional lifting of pounds for community events.

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