Care Navigator

18 hours ago

Chicago, Illinois, United States Acentra Health Full time
Job Title: Care Navigator

Acentra Health is seeking a skilled Care Navigator to join our team. As a Care Navigator, you will play a vital role in empowering better health outcomes through technology, services, and clinical expertise.

Job Summary:

The Care Navigator will assist members in accessing the right care at the right time by building strong relationships that support member engagement in their medical and/or behavioral health care treatment plans. This role requires a commitment to removing barriers to care by identifying needed resources, helping members navigate through healthcare services and systems, promoting holistic health through education, and reducing social barriers.

Key Responsibilities:
  • Outreach to members to assist them in meeting their preventative health needs.
  • Complete health and social needs assessments to assist in the development of individualized care plans.
  • Work within a patient's benefit network for the best outcome and to enhance access to care.
  • Potentially cross-train to support other contracts within Acentra Health to provide a flexible workforce and meet client/customer needs.
Requirements:
  • Bachelor's degree in a health-related field (e.g., Social Work, Counseling, Psychology, or another closely related healthcare field) with 1+ years of experience in medical, mental health, and/or behavioral healthcare, social work, community outreach, or patient advocacy.
  • 2+ years of experience in medical, physical health, mental health, and/or behavioral healthcare, social work, community outreach, or patient advocacy in a clinical field, remote, or onsite environment.
  • Understanding or experience in completing health or social assessments.
  • Ability to demonstrate purposeful and outcomes-directed critical thinking within daily operational activities.
  • Must be comfortable educating members and developing an individualized plan of care.
  • Must be comfortable working telephonically and with computer systems while assisting members.
  • Must be able and comfortable with maintaining metrics and goals.
  • Must be comfortable providing outreach to members.
  • Excellent verbal/written communication skills.
  • Ability to work in a team environment.
  • Flexibility and strong organizational skills.
  • Must be proficient in MS Office and Internet/Web navigation.
Why Acentra Health?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives nationwide. Our company cares about our employees, giving you the tools and encouragement, you need to achieve the finest work of your career.

Benefits:

Acentra Health offers a comprehensive benefits package, including comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

The pay range for this position is $62,000-72,000 annually.

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