Property Damage Recovery Technician
5 days ago
As a Water Restoration Technician at Paul Davis, you will play a critical role in responding to emergency situations and restoring properties to their pre-loss condition. This is a dynamic and challenging position that requires strong communication skills, attention to detail, and the ability to work well under pressure.
The ideal candidate will have a strong understanding of restoration principles and practices, as well as excellent problem-solving skills. You will be responsible for surveying damage, evaluating and recording damage to all items, and completing assigned tasks and notes in our primary operating system (RMS).
Key Responsibilities- Work safely in residential and commercial properties damaged by fire, water, storm, and/or mold
- Conduct moisture inspections and set restoration equipment within guidelines
- Take photos of jobs assigned at start, completion, and throughout the process
- Participate in on-call schedule and respond to emergency situations
- Operate a company vehicle safely and maintain a level of confidentiality
- Knowledge of technology (iPhone, iPad, computer)
- Customer Service Skills
- Ability to learn and operate our primary operating systems: RMS, Xactimate, MICA and additional systems as requested
- Ability to create documents
- Ability to answer and communicate with customers over the phone and face to face
- Ability to work independently and / or with a team
- Ability to work within hazardous environments safely
- Ability to operate a company vehicle safely
- Maintain a level of confidentiality
$48,000 - $58,000 per year + on-call bonus ($23.50 - $28.50 per hour)
Benefits- Company shirts
- Company cell phone/cell phone allowance
- Company vehicle
- Paid Training for IICRC WRT, IIRC FRST & Lead RRP Licensing
- Maternity, Paternity & Adoption Leave
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Competitive salary
- 401(k)
- 401(k) matching
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