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Fire Protection Systems Technician
2 months ago
Sign-on bonus available
What you will be responsible for
Handle service requests from the Service Resource Center, including a brief overview of equipment/system issues. Communicate with customer representatives to identify equipment/systems challenges. Execute maintenance and repairs on fire sprinkler systems across commercial, industrial, and residential sectors. This encompasses but is not limited to wet (steel, copper, and CPVC), dry, pre-action, deluge systems, and fire pumps.
How you will achieve this
- Interpret and analyze blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and operational product manuals.
- Exhibit exceptional customer service, coupled with strong organizational abilities, a positive demeanor, and a quick learning aptitude.
- Must possess the capability to work independently.
- Adhere to established troubleshooting protocols and consult technical manuals, part manuals, change notices, and bulletins to diagnose and rectify equipment issues.
Essential qualifications
- Prior experience in the Fire Sprinkler sector, focusing on service and repair of Sprinkler and Suppression systems.
- High School Diploma or equivalent.
- Proficient in computer/phone applications - Word, Excel, Outlook, and mobile functionalities.
- Capable of performing service work on all water-based fire protection systems.
- Flexibility to work varied hours, including weekends, to accommodate customer needs.
- Potential for overnight travel.
- Responsible for maintaining truck inventory to ensure prompt responses to customer demands.
- Committed to adhering to, implementing, and following safety protocols and procedures consistently.
- Valid driver's license and a driving record that aligns with company standards.
- Ability to follow both verbal and written instructions.
- Physically capable of performing labor-intensive tasks, including lifting and moving equipment and tools weighing up to 70 lbs.
- Comfortable working in unconventional and sometimes challenging positions, such as climbing ladders, scaffolding, and high lift equipment up to 60 feet, and navigating ducts, crawl spaces, and above ceilings.
- Must be able to comprehend, read, and adhere to all safety requirements set by the company and the customer.
- This position requires participation in an on-call rotation.
- NICET certification is advantageous.
- Backflow certification is beneficial.
- Experience with fire pumps is a plus.
Johnson Controls International plc.
is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
To view more information about your equal opportunity and non-discrimination rights as a candidate, visitEEO is the Law
. If you are an individual with a disability and you require an accommodation during the application process, please visit
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