Service Team Lead
7 days ago
Job Summary
The Service Leader is a key member of our restaurant team, responsible for ensuring a positive customer experience by maintaining a clean, organized, and efficient service area. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Maintain a clean and organized service area, including the dining room, kitchen, and restrooms.
- Ensure that all food is prepared and served safely and to the highest quality standards.
- Train and develop front-of-house crew members to provide excellent customer service.
- Monitor and maintain accurate records of customer feedback and complaints.
- Collaborate with the kitchen team to ensure seamless service and minimize wait times.
- Assist with inventory management, ordering, and receiving supplies.
- Participate in ongoing training and development to stay up-to-date on company policies and procedures.
Requirements
- Previous experience in a fast-paced food service environment.
- Strong leadership and communication skills.
- Ability to work effectively in a team environment.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Ability to lift up to 50 pounds and stand for long periods of time.
What We Offer
- A competitive hourly wage and opportunities for advancement.
- A fun and dynamic work environment with a team-oriented culture.
- Ongoing training and development opportunities to help you grow in your career.
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